Module

Issues + Resources

1

Personal Issues: Introduction to the HRM Course and the Learning Context

Estimated Time Requirement: 5 hours

 Pre-Test

 Five Major Trends that are Enhancing the Importance of Human Resource Management (HRM)

 Most Effective Recruitment Approaches

o Advantages and Disadvantages of Internal vs. External Recruiting

o Most Important Aspects of Recruitment Advertising Options

o What Are the Best known Means of Selecting Employees?

 What Are the Relevant Strategies for Collecting and Handling the Most Valid Reference and Biographical Selection Data?

o Integrating Data from Various Selection Methods

 Two of the Most Common Approaches to Drug Testing

2

Personal Issues: Stages of Managing the Employment Relationship

 Estimated Time Requirement: 4 hours

 What Are Some of the Known Employer/Employee Factors that Affect the Relationship of the Employer and Company Over Time?

 Pre-employment

 Stages of Employment: Typically an employee goes through at least three stages during his or her time with an organization.

 Stage 1: What Main Factors at the Outset Strongly Affect Employee Relationships Throughout Their Entire Tenure?

 Stage 2: What are some of the available options being utilized in successful companies to improve employee satisfaction and productivity?

o Understand Concepts Related to Organizational Justice

o What Can Managers Do to Stem the Rising Tide of Employee Dishonesty, Theft, and Outright Fraud?

o What Are Some of the Main Internal Forces Impacting on the Employer-Employee Relationship?

o What Are Some of the Main External Forces Impacting on the Employer-Employee Relationship?

 Stage 3: Employees in the Termination Process

3

Personal Issues: Employee Training and Career Development

Estimated Time Requirement: 5 hours

 How to Define Training as it Applies to Any Organization

 Conducting a Needs Assessment

 After completing Stage 1, the Needs Assessment, What are Some of the Major Tasks in Designing a Training Program Relevant to the Company’s Needs?

 What Is Organizational Career Development?

 What Are Some of the Essential Components of Career Development Systems?

 Designing Career Programs Targeted for Employees Such As Fast Track, Near Retirement, Coasters, and Other Identifiable Subgroups.

4

Personal Issues: Work Motivation

Estimated Time Requirement: 5.0 hours

 Learn a Professional Definition of Motivation as Applied in the Work Environment

 Section 1: Content Theories of Motivation: How Do They Apply to Individual Needs in the Workplace?

§ Section 2: Process Theories of Motivation: How Do They Explain Thought Processes Relevant to the Workplace?

§ Section 3: Reinforcement Theories of Motivation: What Can They Contribute to Understanding Work Motivation?

5

Personal Issues: Group Dynamics and Teamwork

Estimated Time Requirement: 5 hours

§ What Are Some of the Distinguishing Characteristics of Effective Groups?

§ Organizational Definition of Groups, and Some of the Main Parameters of Groups as Applied to Business

§ What are Some of the Essential Foundations of Effective Group Performance?

§ What are Some of the More Salient Factors Relating to Stages of Group Development?

§ How to Improve Team Building Skills

§ Different Types of Teams and How They Can Contribute to the High-performance Workplace

6

Personal Issues: Leadership and Organizational Dynamics

Estimated Time Requirement: 5 hours

 Salient Aspects of Trait and Behavioral Leadership Theories

 How Situational/Contextual Contingencies Impact Leadership

 What Are Leadership Prototypes

 How Do They Relate to Attributional Approaches to Leadership?

 Emerging Leadership Perspectives, and Why They Are Especially Important in the Current Marketplace

7

Professional Issues: Compensation, Employee Benefits, and Services

Estimated Time Requirement: 4.5 hours

 How to Understand the Traditional Base Pay Philosophy and Programs

 How Do the Current Trends in Compensation Operate?

 What is the Role of Government in Compensation?

 What is the Role of the Government in Regulating Health Care Plans and Other Fringe Benefits?

 What are the Major Types of Pension Plans, and How do They Operate?

 Learn About the Importance and Some of the Complexity of International Compensation

8

Professional Issues: Job/Work Analysis and Design, Performance Evaluation

Estimated Time Requirement: 5 hours

 How to Understand Work/Job Analysis and Its Major Products

 What Are Some of the Most Widely used Methods for Gathering Work Analysis Data?

 What Work Analysis Techniques Are the Most Appropriate for Particular Applications?

 What Are Autonomous Work Groups?

9

Professional Issues: Handling Globalization Impact and Cross Cultural Values

Estimated Time Requirement: 6 hours

 What Are Some of the Major Ways that the Rapidly Increasing Trend of Globalization Affects Organizations?

 What Are Regional Economic Alliances, and Why Are They Important in Current Business Markets?

 What is the Industrial Standards Organization, and What Are Its Main Impacts On International Trade?

 How is Culture Related to the Current Practice of Business?

 What are Some of the Identifiable Dimensions of Culture that Are Likely to Affect the Practices of International Business?

 What are Some of the Major Issues Currently Confronting Multinational/Global Organizations and Their Employees?

10

Professional Issues: Considerations Required by the Legal Contexts of HRM

Estimated Time Requirement: 6 hours

 What are the Main Alternatives for Dispute Resolution in the Business Context?

 What Are Some of the Relevant Considerations Regarding Background Checks?

 What are Some of the Current Practices, Problems, and Options Regarding Immigrant Workers, Including Illegal Immigrants?

 What Are Some of the Legal Issues Governing Equal Employment Opportunity and Employment Discrimination?

 What Is the EEOC, and What Are Some of Its Roles in the Business Context?

 What Is Affirmative Action, and What Does It Address?

 What are some of the Projected Future Trends Related to EEO and Their

 Potential Impact on HRM Policy and Practice?

11

Professional Issues: Labour Relations and Collective Bargaining

Estimated Time Requirement: 5 hours

§ What Are Some of the Main Reasons People Join Unions?

§ What Are Some of the Important Aspects of Major Labour Laws?

§ What are the Roles and Functions of Collective Bargaining as a Tool for Labour Negotiations?

§ What Are Some of the Bases of Power in Collective Bargaining for Both Unions and Management?

§ What Are Some of the Statutory and Practical Aspects of Formal Grievance Procedures in Business?

12

Professional Issues: Promoting Employee Health and Safety

Estimated Time Requirement: 5 hours

 What Are Some of the Most Common Workplace Injuries and Diseases?

 What are the Purposes and Functions of Workers’ Compensation Programs?

 What is the Occupational Safety and Health Administration, and What Are Its Responsibilities and Functions?

 What are some of the Recent Approaches Being Used in Improving Workplace Safety?

 What are some of the Most Important Contemporary Health Issues in Today’s Workplace?

 Course Overview and Practice Exam

 Final Exam